Overview of Support

At The Maelor School, we strongly believe in caring for all our children and families. At different stages in our lives, we might well experience some difficult times. As part of the support we can provide at school, we work with children and their families to find positive solutions and outcomes.

Our school is here to help pupils make the most of school life by breaking down barriers to learning and ensuring that school is a happy and successful place for everyone.

The first point of call is always the pupil’s Form Tutor. This relationship is imperative as they are the daily contact and know your child the best. If your child has any concerns or problems, this member of staff should be their first point of contact. In the majority of cases the Form Tutor will be able to deal with any issues that may arise.

If, for any reason, the form tutor isn’t available, or your child is not confident in talking to them, your child should then see their Head of Year, Pastoral Officer or any other member of staff they feel comfortable talking to.

Female pupils walking outside sports hall

The aims of Pastoral Support at The Maelor School

to provide support that meets the differing needs of all children;
to support children to address social, mental, emotional and physical needs;
to maintain a nurturing atmosphere in which children feel secure, are encouraged in their learning, their growth and social development and know they are valued within a healthy and safe environment;
to reassure parents/carers their children are being educated in a safe and supporting environment;
to encourage pupils to recognise and reflect upon our core values (Realising their Potential);
to work with a range of parents, support staff, outreach agencies to ensure the continuity and progress of individual pupils.

The role of the Pastoral Support

to support and work alongside parents in addressing pastoral concerns impacting on their child’s learning and development;
to work with staff in ensuring good pupil support and build upon the caring and respectful relationships that exist between staff, pupils and families;
to provide specialist direct work to support individual children: listening and talking to children who may need support in a variety of pastoral issues; for example, self-esteem and confidence, bereavement, managing feelings, anxieties/worries, separation and developing social and friendships skills;
responding to situations as they arise within school;
meeting with parents/carers to discuss issues relating to their child;
to ‘signpost’ families to outside services for appropriate provision and support.